Exciting news! We are on a growing journey and building a stellar team! 

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

Retail Sales Associate plays a crucial role in achieving sales targets, maintaining store appearance, and contributing to the overall success of the retail business.

You will also -

• Greet customers who pass by or walk through the door in a friendly and approachable manner, and provide them with exceptional customer service
• Be an expert in our products and in footwear in general, and provide honest recommendations to help customers find the right product and best fit
• Follow up on customer orders and make sure all orders are properly fulfilled
• Provide insights about operational processes, customer complaints, and product issues promptly
• Answer all customer inquiries correctly and maintain good relationships especially with loyal customers
• Organise stocks in the storage room, manage inventory list, and help keep the retail stores clean and organised at all times
• Continuously update knowledge of new arrivals and trends within the footwear industry
• Help colleagues and operations team whenever needed
• Assist with ad-hoc tasks whenever needed

We want to speak with you if you are / have –  

• Passionate about customer service and experience maintaining a high standard of customer service at all times
• Believes in Sunnystep brand mission and products
• Able to follow company instructions and processes closely
• Willingness to learn about products and stay updated on industry trends
• The flexibility to work evenings, weekends, and holidays as required by the business
• A friendly demeanor and and a joy to work with

** Retail sales experience highly preferred but not required ** 

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team at hiring@mysunnystep.com.

Exciting news! We are on a growing journey and building a stellar team! 

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

The Store Manager will be responsible for overseeing all aspects of store operations, driving sales and profitability, and ensuring an exceptional customer experience. 

You will also -

• Lead and motivate a team of retail sales associates to achieve sales targets and deliver excellent customer service.
• Ensure the efficient operation of the store, including inventory management, merchandising, and visual presentation standards.
• Be an expert in our products and continuously update knowledge of new arrivals and trends within the footwear industry
• Create and execute staffing schedules to ensure adequate coverage and optimize productivity
• Contribute to the continuous improvement of operational processes, managing customer complaints, etc.
• Oversee stocks in the storage room, manage inventory list, and manage the overall physical state of the stores.
• Have an initiative to assist with ad-hoc tasks.

We want to speak with you if you are / have –  

• Passionate about customer service and experience maintaining a high standard of customer service at all times
• Believes in Sunnystep brand mission and products
• Previous experience in retail management, preferably in footwear or apparel retail.
• Proven track record of success in driving sales, managing store operations, and delivering exceptional customer service.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays, as required.
• A friendly demeanor and and a joy to work with

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team at hiring@mysunnystep.com.

Exciting news! We are on a growing journey and building a stellar team! 

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

As the Retail Operations Manager, Malaysia, you will be responsible for driving sales, ensuring excellent customer service, managing inventory, and optimizing operational efficiency.  

You will also -

• Own the overall operations management of retail stores in Malaysia to ensure seamless integration and a customer friendly environment.
• Monitor sales performance, analyze trends, and implement strategies to maximize revenue and achieve revenue targets.
• Own the development and management of a high-performance sales team. Lead, guide, and motivate the team to achieve sales goals, and provide excellent customer service.
• Assist in the recruiting, training, and mentoring retail staff members to ensure high performance and job satisfaction.
• Implement and enforce operational policies and procedures to improve efficiency and productivity.
• Manage and optimise inventory levels to meet customer needs while minimizing backlog and out of stock; manage stock discrepancies.
• Implement inventory control measures and conduct regular inventory evaluations.
• Implement product sales guidelines to enhance the overall shopping experience.
• Oversee the visual merchandising of the store to create an attractive and engaging shopping environment.
• Participate in the planning and execution of marketing plans, maintain and manage key customers, be responsible for coordinating, guiding, and supervising the implementation of various promotional activities in the stores under their jurisdiction, and evaluate the effectiveness of various promotional activities;
• Participate in procurement and negotiation of retail space. Responsible for preparation of opening of new and old stores, assisting in elevating brand image and promotions etc.
• Ensure compliance with company policies, procedures, and laws and regulations.

You MUST be or have –

• Passionate about Sunnystep products and mission, and passionate about consumer products that impact people’s lives
• Proven experience in retail management, with a minimum of 5 years of experience in a leadership role.
• Strong understanding of retail operations, including sales, inventory management, and customer service.
• Excellent leadership and team-building skills, with the ability to motivate and inspire staff members.
• Exceptional communication and interpersonal skills, with the ability to interact effectively with customers, staff, and management.
• Proficiency and experience with retail management software or POS systems.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed.
• Knowledge of retail industry trends and best practices.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team - hiring@mysunnystep.com.

Exciting news! We are on a growing journey and building a stellar team! 

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

The Accountant will play a crucial role in supporting financial operations within the organization. This position involves handling various administrative tasks related to accounts payable, accounts receivable, and general financial management. 

You will also -

• Responsible for a simple full set of accounts.
• Manage the daily encoding of bank transactions and outlets/stores revenue tracking.
• Responsible for monthly accounting reconciliation; support month-end and year-end closing procedures, including journal entries and account reconciliations.
• Process accounts payable invoices, ensuring accurate coding, approval, and timely payment to vendors.
• Data entry for maintenance of proper filing system, ensuring all records are in proper order
• Prepare monthly statement claims, GST, CPF and related bills.
• Generate and distribute invoices to customers, payment gateways, and other sales channels, where necessary
• Reconcile accounts receivable ledger to ensure timely collection of payments and follow up on overdue accounts.
• Assist in the preparation of financial statements, reports, under the guidance of a senior Finance staff.
• Maintain accurate and up-to-date financial records in accounting software or spreadsheets.
• Assist with payroll processing, including data entry, verification, and distribution of paychecks or direct deposits.
• Respond to inquiries from internal stakeholders, vendors, and customers regarding financial matters.
• Provide administrative support to the finance department, such as filing documents, organising records, and scheduling meetings.

We want to speak with you if you are / have –  

• Diploma or Degree holder in Accounting/Finance or equivalent with 1-2 years of relevant work experience.
• Familiarity with accounting software (e.g., Xero) is a plus.
• Strong numerical aptitude and attention to detail.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Integrity and discretion when handling confidential financial information.
• Willingness to learn and adapt to new tasks and responsibilities.

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team at hiring@mysunnystep.com.

Exciting news! We are on a growing journey and building a stellar team! 

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

The Business Analyst role offers an excellent opportunity for recent graduates or those with up to 2 years of related work experience to gain hands-on experience in the retail industry and develop skills in business and data analysis, problem-solving, and communication.

You will -

• Collect, analyze, and interpret retail data from various sources including sales reports, customer demographics, inventory levels, and market trends.
• Prepare clear and concise reports and presentations summarizing key findings and insights derived from data analysis.
• Assist in developing sales forecasts, demand plans, and inventory projections to support strategic decision-making and operational planning.
• Identify patterns and trends within retail data to help identify opportunities for revenue growth, cost reduction, and operational efficiency.
• Collaborate with cross-functional teams including sales, marketing, operations, and finance to gather data inputs, validate assumptions, and align on business objectives.
• Provide actionable recommendations based on data analysis to drive business performance improvements and achieve business goals.
• Proactively seek opportunities to enhance data collection methods, reporting processes, and analytical tools to improve the efficiency and effectiveness of business analysis activities.

We want to speak with you if you are / have –

• A Bachelor’s degree in Business Administration, Economics, Statistics, Mathematics, or a related field.
• Strong analytical and quantitative skills with the ability to collect, organize, analyze, and interpret large datasets.
• High attention to detail and accuracy in data analysis and reporting.
• Excellent verbal and written communication skills with the ability to effectively communicate complex ideas and findings
• A highly motivated and proactive individual with a high level of flexibility and adaptability to changing requirements when needed.
• Able to work under pressure and thrive in a fast-paced environment

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – hiring@mysunnystep.com.

Exciting news! We are on a growing journey and building a stellar team! 

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are seeking a dynamic Operations Manager who has a strong background in retail management, exceptional leadership skills, and a proven track record of optimizing operational processes to enhance customer satisfaction and maximize profitability.

You will also -

• Set weekly, monthly, and quarterly sales targets, and service standard target and lead the front-line sales staff to achieve them
• Manage in-store operations in retail stores and department counters, that include but not limited to staffing, sales training, inventory and warehouse management, restocking, renovation and visual merchandising, logistics and sourcing, customer service, order fulfilment
• Liaise with retail operations team and department store buyers on a regular basis
• Assist in hiring and training front-line sales staff so that we can provide the best service standard in the industry while helping sales staff achieve their highest potential and keeping the staff satisfaction level high
• Actively identify and solve any issues in store operations and people operations in a timely manner
• Plan and manage in-store marketing events based on yearly campaign calendar
• Manage online operations that include but not limited to online partnerships, campaign planning, order fulfilment.
• Source and lead business partnerships to expand our sales channels and increase our brand awareness

You MUST be or have –

• Passionate about Sunnystep products and mission, and passionate about consumer products that impact people’s lives
• At least 3 years of hands on experience in a similar role
• A solid experience in supply chain management, inventory control, and logistics
• A start-up / growth scale-up mindset, flexible, and open to adapt to changing requirements when needed
• Positive attitude and a kind heart
• Enjoy helping others and enjoy learning new things

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team - hiring@mysunnystep.com.

Exciting news! We are on a growing journey and building a stellar team! 

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

As the Director of Operations for APAC, you will be a strategic thinker with a strong understanding of retail operations, supply chain management, and customer service. 

You will also -

• Lead the retail distribution strategy for Sunnystep in Singapore and across APAC region
• Manage retail store expansion plan that include but not limited to site selection, CAPEX analysis, budgeting, lease negotiation with major mall operators and high street landlord
• Take charge of in-store operations in all retail channels, that include but not limited to staffing, sales training, inventory and warehouse management, restocking, renovation and visual merchandising, logistics and sourcing, customer service, order fulfilment
• Build a high performance retail operations team that drive high sales and high NPS score
• Assist in the hiring and training front-line sales staff so that we can provide the best service standard in the industry while helping sales staff achieve their highest potential and keeping the staff satisfaction level high
• Work closely with marketing team to plan and manage in-store marketing events based on yearly campaign calendar
• Source and lead new retail business partnerships to expand our sales channels and increase our brand awareness

You MUST be or have –

• Passionate about Sunnystep products and mission, and passionate about consumer products that impact people’s lives
• At least 5 years of hands on experience developing and implementing strategic plans for large scale retail operations in a regional capacity
• Strong leadership skills with the ability to inspire and motivate teams to achieve goals and objectives.
• A solid experience in supply chain management, inventory control, and logistics
• Excellent analytical and problem-solving abilities, with a strategic mindset, and attention to detail
• A start-up / growth scale-up mindset, flexible, and open to adapt to changing requirements when needed

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team - hiring@mysunnystep.com.

Exciting news! We are on a growing journey and building a stellar team! 

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

The Marketing Executive will play a key role in supporting the development and execution of marketing strategies to promote Sunnystep's products and enhance brand awareness. This is an exciting opportunity for a proactive and results-driven individual with a passion for marketing and a desire to make an impact.

You will also -

• Assist with digital marketing content production, such as video making and editing, poster designs, and email marketing designs
• Assist with creating SEO optimized content and managing SEM campaigns
• Manage paid social campaigns including but not limited to Facebook, Instagram, LinkedIn and Tiktok and so on. Monitor results daily and implement optimizations to hit growth KPIs
• Improve our customer engagement by planning and organizing online and offline marketing events including but not limited to festive campaigns, community newsletters, wellness talks, walking events and so on
• Support other on-going marketing initiatives within the team
• Help out when necessary with ad-hoc tasks and expand job scope as the company evolves

We want to speak with you if you are / have –  

• 1 - 4 years of marketing experience
• Self motivated and results oriented
• Able to work under pressure and tight deadlines and thrive in a fast-paced environment

Major plus if you have –

• Graphic design experience
• Performance marketing experience 

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our hiring team at hiring@mysunnystep.com.

Exciting news! We are on a growing journey and building a stellar team! 

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

The Marketing Manager  requires a creative and analytical mindset, strong leadership skills, and a proven track record of success in retail marketing.

You will also -

• Define marketing strategy and develop highly engaging, strategically focused digital campaigns to drive traffic and revenue to our website and retail stores.
• Drive growth through targeting, ad campaign setting, and measurement of key metrics like CPL, CPC, and CAC
• Drive advertising content and delivery including print, digital, and video assets to meet objectives for digital advertising
• Analyse and track the effectiveness and impact of marketing campaigns. Oversee performance marketing budget to enhance the Return on Advertising Spent (ROAS)
• Evaluate funnel conversion, repeat and penetration rates, and engagement metrics and provide recommendations for continuous improvement of metrics.

We want to speak with you if you are / have –  

• A roll-up-your-sleeve attitude
• At least 3 years of experience in driving results in performance marketing for consumer brands
• A highly motivated individual willing to be flexible and adapt to changing requirements when needed
• Have a deep understanding of brand strategy and consumer insights
• Candidates must have strong critical-thinking and problem-solving skills
• Passionate about consumer product that impact people’s lives
• A deep understanding of brand strategy and consumer insights
• Able to work under stress and thrive in a fast-paced environment

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our hiring team at hiring@mysunnystep.com.

Exciting news! We are on a growing journey and building a stellar team! 

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

The Visual Merchandising Manager will design and implement visual merchandising strategies, collaborating with cross-functional teams to ensure brand consistency, and optimizing the overall aesthetic appeal of the retail environment.

You will also -

• Plan and design store layouts, ensuring an optimal flow that encourages customer engagement and enhances the overall shopping experience.
• Create visually appealing window displays to attract foot traffic.
• Conduct regular audits to assess inventory accuracy within visual merchandising areas.
• Manage the visual merchandising budget, ensuring cost-effective execution of displays and initiatives.
• Source and negotiate with suppliers for visual merchandising materials.
• Stay abreast of industry trends, displays, and market dynamics.
• Incorporate relevant trends and innovations into visual merchandising strategies.
• Collaborate with store managers, marketing teams, and other relevant stakeholders to align visual merchandising efforts with broader marketing campaigns and sales goals.
• Train store staff on visual merchandising standards and guidelines.

We want to speak with you if you are / have –  

• At least 3 years of proven experience as a Visual Merchandising Manager or in a similar role.
• Strong creative and design skills with a keen eye for aesthetics.
• Knowledge of retail operations, inventory management, and customer behavior.
• A highly motivated individual willing to be flexible and adapt to changing requirements when needed.
• Comfortable with a fast-paced growth scale-up environment.

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Talent Acquisition Manager, Sheryl Elnar – sheryl@mysunnystep.com.